Terms of service

We aim to get your order out to you as quickly as possible, however during busy periods and depending on availability dispatch time may vary.

Please allow up to 1-3 working days for your order to be processed 

Personalised items are made to order so can take up to 14 days to process 

Once your order has been sent out delivery usually take 1-3 working days excluding Sunday.

We cannot accept responsibility if your delivery is subject to delays from the courier company.

Postage

Collect from store - Free of charge from Boss Birds Parlour, 72 Argyle Street, Birkenhead, CH41 6AF

Postage - Our standard UK delivery charge is £3.95

Boss Birds Parlour accepts no responsibility for any international duties/taxes your order may incur. Custom duties vary between countries, we recommend you contact your local customs office for more information